Version pro-2026-10-23.1
Clientora Pro packages and transactions
1. Prices
Clientora Pro is an industry-independent integration and automation service. Packages cover available actions of selected modules. Per organization: 2,500 transactions for RUB 4,990 per calendar month; 5,000 for RUB 7,500. One-time add-ons: 500 for RUB 1,290; 1,000 for RUB 2,490; 2,500 for RUB 5,490. The separate main CRM subscription remains unchanged. Third-party CRM licenses and source fees are excluded.
2. Usage and periods
A transaction is one confirmed completed scenario action whose cost is shown before launch. Finding a client, matching a contractor and creating or updating an object are distinct action types; availability depends on the module. Confirmed creation of one CRM deal costs one transaction. Client search uses the organization’s connected inquiries; contractor matching uses its own contractor roster. Saving a nonempty shortlist of up to 20 results costs one transaction. Previews, empty results and the same shortlist are free. Cost and separate user consent are shown before saving. Searching neither delivers data to CRM nor sends contractor offers; CRM delivery is a separate action. Previews, technical duplicate searches, status reads, errors, duplicates, technical retries and token refreshes are free. The free work-execution mode remains free. An uncertain write keeps its reservation until reconciliation and is never charged twice. New paid actions require a separate user choice and are not silently added to previously paid scenarios. Monthly units expire at period end. Add-on units carry over without expiry and can be used with an active Pro subscription. Monthly units are used first. Periods use Moscow time. Renewal preserves the original calendar day, clamped to the last day when needed. The trial includes 2,500 units until the organization trial ends.
3. Payment and receipts
One-time purchases do not enable renewal. Monthly renewal is available with separate consent in /billing/ under /billing/terms/. Add-ons are manual. Only bank-confirmed payments grant packages, once. Each purchase requests an electronic fiscal receipt from T-Bank for the account email. Receipt requested does not mean fiscalization confirmed. Refunds follow the general refund policy and applicable law; refunded packages are suspended for reconciliation. New writes wait when quota is exhausted, without overage debt. Inquiries and reconciliation remain available.
4. Support
support@clientora.ru accepts email 24/7. Support hours: Monday–Friday 10:00–19:00 Moscow; initial reply within two working days. The service does not provide the full Profi.ru feed, paid replies, unofficial chat or guaranteed jobs.