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SESSIONS · PLACES · GROUPS

CRM for entertainment centres

Plan sessions and capacity, book places for a group or reserve an exclusive venue. Give administrators and hosts the booking details and record attendance.

Set up your workspace Explore the workflow

For VR zones, game venues and session-based activities

Clientora / Entertainment

ORDER WORKFLOW

VR session for a small group

Session
18:00–19:00
Group
4 guests
Resource
VR zone · 4 places
  1. 01Session
  2. 02Reserve
  3. 03Prepare
  4. 04Attend
  5. 05Complete
Example workflow. Demonstration data.

01 / EVERYDAY WORK

The group needs to fit the chosen session

Shared sessions depend on available places. A private event needs the whole venue. Staff need the group size, time and booking terms before guests arrive.

01

Session scheduling

Choose a time and resource for the service. Administrators see reservations and check availability when moving a booking.

02

Places and group sizes

Include participant numbers in the reservation. Availability and price follow the configured service terms.

03

Exclusive venues

Use exclusive resource occupancy when one group needs the entire area for a chosen period.

04

Team preparation

Give staff the time, reservation details and preparation checklist. Keep the information attached to the order.

05

Attendance records

Record attendance and order completion, distinguishing a reservation from a delivered service.

06

Customer history

Open earlier reservations and recorded payments so the context is available when a customer returns.

02 / WORKFLOW

From choosing a session to a completed visit

An example group VR session. Configure your own capacity and check the process for your venue. Specialist workflows in Clientora Pro have separate terms.

  1. 01

    Session

    Find a time and available places

    Open the schedule, choose a session and check resources for the group's size.

    The administrator can see where the group fits in the schedule.

  2. 02

    Booking

    Keep the group booking details together

    Save the booking details, price and organiser's requests. The team can review them in the order.

    Agreed visit details are kept in one place.

  3. 03

    Preparation

    Assign the session to a team member

    Assign a staff member who can review the time, group size and preparation tasks in Clientora Pro.

    Staff prepare the resources with the booking details at hand.

  4. 04

    Visit

    Record arrival and start the session

    Staff record attendance and update the order to in progress. The administrator can see the current session status.

    The team knows which group is currently at the venue.

  5. 05

    Completion

    Complete the visit and keep its history

    Mark the session as finished and review recorded payments. Visit details stay in the customer's history.

    The visit is complete and its details are available for the next booking.

All Clientora features

03 / SETUP

Check your own workflow

  1. 01

    Add venues

    Set up resources, opening hours and capacity.

  2. 02

    Configure sessions

    Define services, durations and group rules.

  3. 03

    Run a reservation

    Choose a session, prepare the venue and record attendance.

04 / PRICING

Try your workflow first

Create an organization, set up resources and services. The final subscription price and available payment methods are shown before purchase.

Terms of use

CLIENTORA CRM

14,990 ₽

per 30 days · RUB

14 days to explore the service

Set up your workspace

Payment methods and availability in your country depend on the connected payment provider.

FAQ

Questions about your workflow

Support
How do places differ from a whole-venue booking?

A shared session uses a quantity of places. An exclusive resource is occupied by one group for the whole period. Choose the rule that matches your service.

Can I book for several participants?

Yes. Group size is included in the availability check and must fit the available resource capacity.

Which activities fit this workflow?

Services with schedules, resources and participant counts, such as VR sessions or game zones. Check any special requirements with one order before moving your full process.

Is this also a ticketing system with gates and wristbands?

This page describes CRM scheduling, reservations and attendance. If your venue needs gates, wristbands or a dedicated ticket desk, discuss your specific hardware and workflow with support first.

CLIENTORA / ENTERTAINMENT

Start with one session

Choose the Entertainment profile, set your venue capacity and check a reservation for your group.

Set up your workspace

FOR YOUR BUSINESS

Choose your workflow

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CRM for entertainment centres

Plan sessions and capacity, book places for a group or reserve an exclusive venue. Give administrators and hosts the booking details and record attendance.

Explore