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BOOKINGS · BAYS · JOBS

CRM for car detailing

From the first booking to vehicle handover. Plan bay and technician availability, record inspections and pass each order between staff with its work history attached.

For detailing studios and car care centres

Clientora / Detailing

ORDER WORKFLOW

Polishing and protective coating

Resource
Bay 02
Stage
Surface preparation
Order records
Photos and checklist
  1. 01Booking
  2. 02Inspection
  3. 03Work
  4. 04Quality
  5. 05Handover
Example workflow. Demonstration data.

01 / EVERYDAY WORK

Connect the vehicle, bay and team to the order

Services take different amounts of time, and extra jobs change the scope. Keep track of approvals, responsibilities and the next available bay.

01

Bay and technician scheduling

Choose time by resource and check availability when a booking moves. Service duration is reflected in the schedule.

02

Vehicles and customer history

Find customers by phone, registration plate or VIN. Previous orders and recommendations stay in their record.

03

Inspection photos and checklists

Record the vehicle condition at acceptance. Staff can open the photos and checklist attached to that order.

04

Additional work approvals

Show extra services through the customer portal. The customer decision stays with the order.

05

Tasks for the specialist

Assign responsibility for each job. Specialists open their tasks, checklists and photos on a phone.

06

Checks before handover

Review the result and recorded payments before completion. Keep the history for the next visit.

02 / WORKFLOW

Five stages in a detailing order

An example order. Configure services, durations and resources for your own studio. Specialist workflows in Clientora Pro have separate terms.

  1. 01

    Booking

    Choose a time and assign resources

    The administrator chooses a service, available bay and technician. The booking is linked to the customer and vehicle.

    The team knows who to expect and which work is planned.

  2. 02

    Check-in

    Document the initial condition

    Add photos and complete the check-in checklist. The technician can review the notes before starting work.

    The vehicle's initial condition is recorded in the order.

  3. 03

    In progress

    Hand the task to the technician

    The technician opens the order in Clientora Pro, reviews the scope and marks actions as complete.

    The administrator can follow progress in the order.

  4. 04

    Approval

    Let the customer decide

    A stubborn stain needs extra treatment. The customer sees the photo, additional price and revised completion time, then makes a decision.

    The extra work is approved and saved in the order history.

  5. 05

    Completion

    Review the result and recorded payments

    Document the result, complete the order and record the payment. Work history and materials stay linked to the customer.

    The result, price and payment records stay together in one order.

All Clientora features

03 / SETUP

Check your own workflow

  1. 01

    Add your bays

    Set up work resources and studio hours.

  2. 02

    Configure services

    Enter duration, price and required jobs.

  3. 03

    Invite your team

    Assign roles and check your first booking.

04 / PRICING

Try your workflow first

Create an organization, set up resources and services. The final subscription price and available payment methods are shown before purchase.

Terms of use

CLIENTORA CRM

14,990 ₽

per 30 days · RUB

14 days to explore the service

Set up your workspace

Payment methods and availability in your country depend on the connected payment provider.

FAQ

Questions about your workflow

Support
Can I schedule polishing and interior cleaning?

Yes. Create your own services and specify their duration and resources. Your organisation sets job names and prices.

Where are vehicle photos stored?

Inspection and work photos are attached to the order so staff can compare the vehicle condition before and after service.

How do customers approve extra work?

Additional jobs and the customer decision are available in the customer portal, keeping the approval in context for the team.

Does a technician need a separate program?

Tasks, photos and checklists are available in the Clientora phone interface. Clientora Pro is a separate service for additional specialist workflows, with its own terms.

CLIENTORA / DETAILING

Start with one vehicle

Choose the Detailing profile in setup and take an order from booking to handover.

Set up your workspace